processes orders for shipping Monday through Friday, excluding public holidays. Orders received on weekends and holidays will be processed the next business day. Orders received after 1pm on Friday will ship the following Monday. All of our shipping options are insured, and shipping rates vary according to the weight and the insured value of items purchased.
makes every effort using the latest security measures and technologies to protect your privacy and the confidentiality of your personal information.
logs IP addresses for system administration purposes. We do this to understand how you use the site so we can update and improve the services we offer to you. We do not link IP addresses to information that could personally identify you. While the path of your session will be tracked, you will remain anonymous.
uses “cookies” to automatically recognize returning users. You can block cookies by changing the settings on your browser.
The use of certain features requires that you supply your name and e-mail address. We may use this information to send you news, promotions and special offers. You may opt-out of receiving future mailings at any time.
has a strict policy against sharing or selling your personal information.
RETURNS AND EXCHANGES
accepts returns and exchanges up to two weeks after items are received. Please email firstname.lastname@example.org with any questions. In the case of a return, your original method of payment will be credited in full, minus the cost of all shipping charges.
will make reasonable repairs on items for up to 1 year after date of purchase. To request a repair, please contact email@example.com and we will issue you a repair number. The customer will pay for shipping to us, and we will pay the return shipping back to the customer.